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The Trust Edge: How Top Leaders Gain Faster Results, Deeper Relationships, and a Stronger Bottom Line

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The Trust Edge reveals the unique characteristic of the greatest leaders and organizations of all time--Trust. Today, more than ever, people are looking for resources to develop better relationships, achieve personal satisfaction, and contribute in meaningful ways. The Trust Edge unveils the dramatic results developing trust can bring to any business, organization, or lead The Trust Edge reveals the unique characteristic of the greatest leaders and organizations of all time--Trust. Today, more than ever, people are looking for resources to develop better relationships, achieve personal satisfaction, and contribute in meaningful ways. The Trust Edge unveils the dramatic results developing trust can bring to any business, organization, or leader--greater innovation, morale, and productivity. With fresh insights grounded in research, The Trust Edge reveals the eight pillars of trust that can transform the way you think about business, your relationships, and all areas of life. Trust, not money, is the currency of business and life. In The Trust Edge, David Horsager reveals the single uniqueness of the greatest leaders and organizations of all time--Trust. Based in research but made practical for today's leader, Horsager shows that trust is a quantifiable competency that brings dramatic results. When leaders learn how to implement the 8 Pillars of Trust, they enjoy better relationships, reputations, retention, revenue, and results. 315 pages, Hard Cover, Engaging 2-Color Interior, Content-Rich


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The Trust Edge reveals the unique characteristic of the greatest leaders and organizations of all time--Trust. Today, more than ever, people are looking for resources to develop better relationships, achieve personal satisfaction, and contribute in meaningful ways. The Trust Edge unveils the dramatic results developing trust can bring to any business, organization, or lead The Trust Edge reveals the unique characteristic of the greatest leaders and organizations of all time--Trust. Today, more than ever, people are looking for resources to develop better relationships, achieve personal satisfaction, and contribute in meaningful ways. The Trust Edge unveils the dramatic results developing trust can bring to any business, organization, or leader--greater innovation, morale, and productivity. With fresh insights grounded in research, The Trust Edge reveals the eight pillars of trust that can transform the way you think about business, your relationships, and all areas of life. Trust, not money, is the currency of business and life. In The Trust Edge, David Horsager reveals the single uniqueness of the greatest leaders and organizations of all time--Trust. Based in research but made practical for today's leader, Horsager shows that trust is a quantifiable competency that brings dramatic results. When leaders learn how to implement the 8 Pillars of Trust, they enjoy better relationships, reputations, retention, revenue, and results. 315 pages, Hard Cover, Engaging 2-Color Interior, Content-Rich

30 review for The Trust Edge: How Top Leaders Gain Faster Results, Deeper Relationships, and a Stronger Bottom Line

  1. 4 out of 5

    Ben Lobaugh

    If you interact at all with humans this book is for you. Trust is a pivotal ingredient in all communication and interaction. Without it life, business, and productivity suffer. Get this book. Read it yourself, read it with your team. Make sure your leadership team understands the concepts. And for that isolationist you know of, give them a copy too cause they must interact with humans if you know about them!

  2. 4 out of 5

    Gayle

    Horsager gives the reader a lot to think about. However, I find some of his tips for implementing the eight pillars a bit underwhelming and unrealistic to carry out. In the real world of meeting after meeting every day, many of his tips aren't practical to put into practice. Organizations must change their culture -- more than these pillars -- to allow employees to put these practices into place successfully. In fast-paced organizations, this may happen, but certainly not overnight and not by on Horsager gives the reader a lot to think about. However, I find some of his tips for implementing the eight pillars a bit underwhelming and unrealistic to carry out. In the real world of meeting after meeting every day, many of his tips aren't practical to put into practice. Organizations must change their culture -- more than these pillars -- to allow employees to put these practices into place successfully. In fast-paced organizations, this may happen, but certainly not overnight and not by one individual. A bit of a let down. But, like so many books of this genre, take what makes sense to you and leave the rest. In this case, I'm wondering if what I can take with me is worth the time I spent reading it.

  3. 4 out of 5

    Mark

    I brought this book after I saw that it received ~*glowing*~ reviews on amazon. But, once I actually read it. I was less than thrilled. I don't where to start. There were genuinely helpful bits of advice. But, I felt the book was really lacking in meat. It seemed like the author would just pinball from topic to topic with out giving a true rationalization for his thoughts. Also, the biblical interjections were rather unnecessary. I brought this book after I saw that it received ~*glowing*~ reviews on amazon. But, once I actually read it. I was less than thrilled. I don't where to start. There were genuinely helpful bits of advice. But, I felt the book was really lacking in meat. It seemed like the author would just pinball from topic to topic with out giving a true rationalization for his thoughts. Also, the biblical interjections were rather unnecessary.

  4. 4 out of 5

    Todd Buegler

    My reaction was 'meh.' It all felt like basic, common sense stuff...not much new thinking. My reaction was 'meh.' It all felt like basic, common sense stuff...not much new thinking.

  5. 5 out of 5

    Sharonmhansengmail.Com

    Nothing new in here... disappointing.

  6. 5 out of 5

    Sarah

    -1 star for the number of times I was encouraged to visit trustedge.com for things that looked interested and then was unable to find the information he promised would be there.

  7. 5 out of 5

    Oscar Romero

    Incredible book content--And feel that, when we mix cultures, it does get way more interesting because we really do not know--which causes a reason to do more research--how other cultures nurture, manages and gives trust. Trust on itself--it is a universal term...How do we go about earning it is where the trick resides. I think this book opens our eyes and makes us aware about how trust rules in all relationships--specially worker/boss and client/company communication. Trust really applies to ev Incredible book content--And feel that, when we mix cultures, it does get way more interesting because we really do not know--which causes a reason to do more research--how other cultures nurture, manages and gives trust. Trust on itself--it is a universal term...How do we go about earning it is where the trick resides. I think this book opens our eyes and makes us aware about how trust rules in all relationships--specially worker/boss and client/company communication. Trust really applies to everything, even when we are dealing with family, friends and acquaintances. Strongly recommend this book regardless of your background--we all can benefit from knowing these insights and putting them to work for us. I can definitely see my own application at work with my superiors and people under my supervision as well as with my students when I am trying to teach my classes. Bottom line, do they trust me? And more importantly--Am I doing what I need to do in order to gain their trust?

  8. 5 out of 5

    Mike

    I listened to the audiobook narrated by the author. Other reviews have characterized this book as a collection of useful reminders. That description seems accurate. What's interesting about the audiobook is that the author reads the entire book without taking a breath. Ok, what really happened is his amateurish audio editor removed all of the breaths between sentences. Doing so makes an audiobook sound very unnatural. People breathe between sentences. Another interesting point is to listen to som I listened to the audiobook narrated by the author. Other reviews have characterized this book as a collection of useful reminders. That description seems accurate. What's interesting about the audiobook is that the author reads the entire book without taking a breath. Ok, what really happened is his amateurish audio editor removed all of the breaths between sentences. Doing so makes an audiobook sound very unnatural. People breathe between sentences. Another interesting point is to listen to some of Horsager's word pronunciations, such as Thiokol, as in Morton Thiokol. This book is a good example of why authors should not narrate their own audiobook versions of their books. Writing and narrating are completely different skills. If you have read or listened to many business books or if you're new to the job market, you might find some nuggets here. If you've been in business very long, you might find some reminders. Maybe you'll be one of the five-star readers.

  9. 5 out of 5

    Jon Jones

    I found this quite a fluffy book. Lots of things that are only possible if someone trusts you in business. Trust is an external thing that someone feels towards you. Acting a trustable way kind of feels like a given, but how can you control how the world feels towards you. It seems better to me to focus on things in your control, like good communication and internal factors that are you can control control. My takeaway from the book, the tore people trust you, the better your results. Trust is i I found this quite a fluffy book. Lots of things that are only possible if someone trusts you in business. Trust is an external thing that someone feels towards you. Acting a trustable way kind of feels like a given, but how can you control how the world feels towards you. It seems better to me to focus on things in your control, like good communication and internal factors that are you can control control. My takeaway from the book, the tore people trust you, the better your results. Trust is important and quick to break. In a company with lots of turnover, it's impossible to do things right 100% of the time.

  10. 4 out of 5

    Roger Scherping

    No book could be more timely today when trust in big business, large institutions, government and even other people is at an all-time low. The author lays out very clearly the tangible benefits of being trusted and outlines exactly how to make yourself a trustworthy person, because trust starts with the person. Then he explains how businesses can develop The Trust Edge and gives solid examples of companies that have earned and are benefiting from their Edge. This is not a quick read. This is a t No book could be more timely today when trust in big business, large institutions, government and even other people is at an all-time low. The author lays out very clearly the tangible benefits of being trusted and outlines exactly how to make yourself a trustworthy person, because trust starts with the person. Then he explains how businesses can develop The Trust Edge and gives solid examples of companies that have earned and are benefiting from their Edge. This is not a quick read. This is a thorough, well-researched and well written exploration around the topic of trust. It's backed by extensive research and clearly and powerfully written.

  11. 4 out of 5

    Lavon Herschberger

    3.5 stars. A simple read, full of anecdotes and quotes, and helpful, practical tips. I appreciated the wisdom and focus on principles that could have been mined from the book of Proverbs. It lost a star or so because it struggles with a lack of focus, often seeming like it is trying to cover everything with simplified 15 step plans without ever really addressing anything in depth. I’m sure it’s just my preference, but I wanted more meat. I do recommend for a quick read of quick tips toward devel 3.5 stars. A simple read, full of anecdotes and quotes, and helpful, practical tips. I appreciated the wisdom and focus on principles that could have been mined from the book of Proverbs. It lost a star or so because it struggles with a lack of focus, often seeming like it is trying to cover everything with simplified 15 step plans without ever really addressing anything in depth. I’m sure it’s just my preference, but I wanted more meat. I do recommend for a quick read of quick tips toward developing a personal character that fosters trust.

  12. 4 out of 5

    Marvin Charles

    Fantastic read for anyone, but especially those in specified leadership roles. This can be applied to parenting, business, church, politics, etc. David Horsager uses good illustrations from his research, but doesn’t belabor his points like some authors like to do. Easy read and full of insightful and practical advice. Recommended read! PS. He’s also a good keynote speaker too.

  13. 5 out of 5

    Jess Clark

    Probably one of the best books I have read lately with practical ways to improve results, relationships, and trust ... the bottom line. I loved the authors tips for organization and efficiency and have already started implementing some of his tips for managing email.

  14. 5 out of 5

    Harry Vinh

    To sum up the author's ideas on how to build and retain trust in people in one sentence: --- Be good, be clear, and be kind always --- To sum up the author's ideas on how to build and retain trust in people in one sentence: --- Be good, be clear, and be kind always ---

  15. 4 out of 5

    Pamela Beckford

    Lots of really good quotes and truths

  16. 5 out of 5

    Aranka Nolan

    Not what I thought it would be. Actually better. For Leaders big and small

  17. 5 out of 5

    Eric

    The central theme is valid but not a whole lot of new material here. Does contain a few time organizers and tips that are worthwhile.

  18. 5 out of 5

    Steven

    Lots of good reminders and practical ideas to build a high trust environment

  19. 5 out of 5

    Carey Radican

    Great book. Very easy read and clearly outlines the Trust Pillars of Clarity, Compassion, Character, Competency, Commitment, Connection, Contribution, and Consistency make up the foundation of leadership. People trust the clear and mistrust the ambiguous and put faith in those who care beyond themselves. People notice those who do what is right over what is easy and have confidence in those who stay fresh, relevant, and capable. People believe in those who stand through adversity and want to fol Great book. Very easy read and clearly outlines the Trust Pillars of Clarity, Compassion, Character, Competency, Commitment, Connection, Contribution, and Consistency make up the foundation of leadership. People trust the clear and mistrust the ambiguous and put faith in those who care beyond themselves. People notice those who do what is right over what is easy and have confidence in those who stay fresh, relevant, and capable. People believe in those who stand through adversity and want to follow and be around friends. People immediately respond to results and want to see the little things done consistently. This concept turns subordinates into followers.

  20. 4 out of 5

    JP

    What I like about this book is how it reaches a deeper level than the typical business book (and to be fair, it's more about leadership and character, which extend beyond business). The Trust Edge is about leading by establishing strong relationships, and keeping them. Horsager explains ten pillars of trust and how to apply them. He also shares plenty of inspiring quotes, useful case stories, and thought provoking questions worth a few moments reflection at the end of each chapter. It would be h What I like about this book is how it reaches a deeper level than the typical business book (and to be fair, it's more about leadership and character, which extend beyond business). The Trust Edge is about leading by establishing strong relationships, and keeping them. Horsager explains ten pillars of trust and how to apply them. He also shares plenty of inspiring quotes, useful case stories, and thought provoking questions worth a few moments reflection at the end of each chapter. It would be hard to read this and not come away inspired and more prepared to effect through relationships rather than tasks.

  21. 4 out of 5

    Lynn Cornwell

    David Horsager was a speaker at a conference I attended, so I knew the info would be good. I didn’t hear any brand new concepts, but I really liked all the reminders. Interesting that he thinks we can have a perfectly clean desk and less than 10 pending e-mails at the end of every day. If that happens for me for more than one day, you will all hear me yelling and doing cartwheels down Nicollet Avenue!

  22. 4 out of 5

    Misty Harper-anderson

    There many things that I liked about this book. However, I felt that he topic-hopped too often. My interest would be peaked and then, bam!, new topic. I also felt that the last two to three chapters could have been combined into one. All in all, I did learn something as I read it and appreciate that.

  23. 5 out of 5

    Christine J

    Leadership book that speaks into the basic issues of integrity and character. Extraordinary and practical insights into oft overlooked or misidentified problems in organizations that stem from the most basic issues of consistent character. Leaders of all types could benefit greatly from spending time with David Horsager's book. Leadership book that speaks into the basic issues of integrity and character. Extraordinary and practical insights into oft overlooked or misidentified problems in organizations that stem from the most basic issues of consistent character. Leaders of all types could benefit greatly from spending time with David Horsager's book.

  24. 4 out of 5

    Thomas Umstattd Jr.

    This is a great book on doing business well. It applies the theme of building trust to every aspect of business life and even has some great advice on personal productivity. Lots of helpful case studies.

  25. 4 out of 5

    Shannon

    Good read - Enjoyed. This book was enjoyable, but as most books you need to be ready for it. Any book read out of a season your going through has the ability to be better or worse depending on where you are and what you personally need. All in all a good read.

  26. 4 out of 5

    Jeff

    A decent read with lots of practical examples reinforcing the need for developing and maintaining trust. 8 pillars are a constructive way to build trust.

  27. 5 out of 5

    Wyatt Johnson

    It's a decent book, but here's the problem... it's all common sense! If you need the help in this book, you're probably not going to listen to it. It's a decent book, but here's the problem... it's all common sense! If you need the help in this book, you're probably not going to listen to it.

  28. 5 out of 5

    J. Schmidt

    This is a highly readable book on that factors that build and destroy trust. Each chapter has a summary of key points at the end of the chapter. There is a good list of resources for further reading.

  29. 5 out of 5

    Beth

    Good one. Lots of real world illustrations and practical applications.

  30. 4 out of 5

    Victor Panggabean

    good book, easy to understand and very actual.. the author also discuss how trust also works in this information age..

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